Permanent Full Time – 36.25 hours per week

$63,899.14 to $68,633.75  Annually  + up to 12% super

RCC Officers’ Level 2

A special place

At Redland City Council, you can help improve lives, while shaping your career in a truly special place. Situated on the stunning Redlands Coast, our team is creating an enriched, sustainable future for Redland City.

Here, every role matters … Together, we’re focused on serving our community. Join us so together we can improve the Redlands for today and tomorrow.

Your opportunity

As our Compliance Support Officer, you will ensure compliance with Councils Local Laws, State and other legislation, primarily relating to regulated parking and animal registration compliance, whilst providing a high level of customer service to visitors and residents of the Redland Coast.

What you’ll bring

First and foremost, you’ll need to live and breathe our Values, as they are fundamental to the way we go about our work and the relationships we build.

We would love to hear from you or someone you know who:

Is passionate about their customers and can manage customer expectations to achieve desired outcomes.
Has knowledge of Local Laws and other legislation, and can apply these on a daily basis.
Can undertake lower level investigations, and has the ability to determine the appropriate education or enforcement response.
Can work work flexible hours, including evenings and weekends.
Why join us

We asked our people why they choose to work at Redland City Council. They say it’s about two things: feeling connected to the Redlands Coast as a truly special place and the incredible career and development opportunities at Council.

Here, you can:

Improve lives, for today and tomorrow. You will make an impact in our organisation through your passion for the Redlands Coast.
Achieve, for the community and your career. We’ll support you every step of the way and you will have a huge impact on the work we do.
Experience variety, and grow as a result. Upskill, try new roles and broaden your horizons. Council is an amazing place to grow and diversify professionally.
Find the right balance to bring the best you. We offer attractive benefits, ongoing support and flexible working arrangements.
Here are some more reasons for loving working with us:

Generous leave provisions such as paid parental leave and purchased leave scheme including 17.5% loading on annual leave!
Ex-gratia day offered during the Christmas/New Year break
Access to professional and leadership development programs and education/study assistance
Mentoring and coaching opportunities to increase your industry knowledge and business acumen
Diverse secondment opportunities for career development
Reward and recognition programs
Wellbeing programs and social club
Access to discounts with over 400 leading retailers
Visit our careers page to learn more and read the stories of our incredible people.

Eligibility

You’ll hold a valid C class Manual driver’s licence
You’ll have the ability to work flexible hours as required by operational needs, which will include weekends (penalty rates apply) on a rotational basis, or as required
Successful applicants will be asked to consent to a police check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
The successful applicant of this position will be identified as a person working in an ‘at risk work location’ or is an ‘at risk’ worker. It is compulsory that the incumbent be protected by the relevant immunization in accordance with Council’s Occupational Immunization procedure (GL-3040-055-031). Vaccines for this position include Hepatitis A, Hepatitis B, Tetanus and Q-Fever.
To be eligible for employment, applicants must have the legal right to work in Australia.
Ready to join us

Applications will only be accepted through Council’s Web Recruitment system or through OURspace for current Council employees. Hard copy and e-mailed applications will not be accepted.

To be considered, applicants must submit a:

Cover letter (one page); and
Current resume that demonstrates how you meet the requirements of this role. Please read the Position Description and resume-based application instructions before applying for this role.
RCC utilises a merit-based recruitment process which may include various testing methods, such as psychometric testing and requesting the submission of a short video application from candidates after the advertisement closes.

Specific information on the position (200153) can be obtained by contacting Janine Huybens-Smith on (07) 3829 8171.  Applications for this position close at 11:59 p.m. Australian Eastern Standard Time (AEST) on 12/03/2023 .

At Redland City Council, we truly value the diverse skills, experiences and perspectives of our people. We’re focused on making Council an inclusive place, where everyone belongs and brings in new skills, diverse experiences and backgrounds that enable us to serve our community better.

Applications will not be accepted from a third party.