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From Problems to Possibilities
I use a strengths based approach to change when I am building effective teams, collaborations, partnerships or building a Compassionate Community. The strengths based approach is the "5 D" method of Appreciative Inquiry. Definition - We Choose the positive for our...
Don’t Complicate A Relationship Before It’s Even Begun
A common mistake I often see on websites is over-complicating things! It is always best to keep the site specific and focused on your business products and services. The end user expects website navigation to be simple and efficient. Visitors to your site need the...
1+1=3 The Product of Diversity
No...my maths isn’t wrong...well not in the world of Diversity it’s not. One person: with their unique perspectives, skills, experiences, background and life: When given the opportunity to collaborate with another person also with their own uniqueness and value,...
Setting Boundaries with Customers and Clients
It’s important to have a good relationship with your customers and clients. You want to be friendly and personal and make them feel like you truly care about their success. But in order to have a healthy relationship, you need to put certain boundaries in place....
Diversity and Inclusion: Why we’re getting it wrong.
Diversity and Inclusion (D&I) has to be one of the biggest corporate initiatives of the past decade. With so many social causes around D&I finally taking centre stage in our media, legal systems and political systems, the business world has made some gains in...
Sales Mistakes to Avoid
In sales, there are a number of common mistakes you should avoid in order to be good at your sales process so that you can ‘close the sale’ and get in more business and increase your profits. Here are my top tips to handle your sales well: Ø Not having a clear sales...
VIP Business Self Audit
CLICK HERE to download the Queensland Police Service VIP Business Self Audit
Business Security
CLICK HERE to download the Queensland Police Service brochure Business Security
Shoplifting a problem?
The crime of shoplifting is the taking of merchandise offered for sale without paying. Shoplifting accounts for more than 40% of reported shop losses annually. Shoplifting has become a large part of retail shrinkage. No matter how big or small the retail store may be,...