An international freight forwarder is a company that acts as an intermediary between shippers and carriers to arrange the transportation of goods. The freight forwarder’s role is to handle the logistical aspects of shipping goods, such as selecting the most efficient and cost-effective shipping method (sea or air), negotiating rates with carriers, coordinating documentation for customs clearance, and managing the entire shipment process from origin to destination.

By outsourcing these tasks to a freight forwarder, businesses can save time and resources and ensure that their goods are transported efficiently and safely.

In Short, their role is to move goods from one part of the world to another. On top of organising the physical movement of the goods, a freight forwarder will also help with the paperwork required, to complete customs and quarantine clearance of the goods. A good freight forwarder will also ensure the goods travel in the most economical and efficient way to reduce lead times and costs.